To start administering your Flonomics account, click the Administration button on the Flonomics dashboard's top right.



On the Administration page, the Account tab is open by default. If your account is set up to display invoices, you will see the invoice for your account under the Account tab. To display invoices under your account, contact Flonomics at support@flonomics.com or +1 (855) 381-6109


To add a new user, edit or delete an existing user record, or reset a user's password, click the Users tab. For more information, see Managing Users.


To view and edit the locations under your account, click the Locations tab. For more information, see Managing Locations.


To set up outage notifications for your account, click the Notifications tab. For more information, see Setting Up an Outage Notification.


To integrate your account with other applications, e.g. Google and Square, click the Integrations tab. For more information, see Integrating Flonomics with Other Apps.


To upload data to your Flonomics account via email, click the Settings tab. For more information, see Uploading Data via Email


Managing Users

User management is performed under the Users tab. Here, you can add a new user, edit an existing user's account, delete an existing user's account , and reset a user's password.


To Add a New User

  1. Click the Users tab.
  2. On the Users page, click Add User.
  3. On the New User page, select a user type from the list, then enter the new user's first and last names, and email address on the appropriate boxes. For more information on user types, see User Types in Flonomics.
  4. Click Save
  5. On the Select Locations section, check the boxes next to the locations the user can accessed. To give the user access to all locations, click Select All.
  6. Click Save to save the record and go back to the Users page, where the new user is now displayed on the list of users.


To Edit an Existing User Account

  1. Click the Users tab.
  2. On the Users page, click Edit to the left of the user account to be edited.
  3. On the User Account page, make your changes to the record, then click Save to save your changes and go back to the Users page.

To Delete a User Record

  1. Click the Users tab.
  2. On the Users page, click Edit to the left of the user account to be deleted.
  3. On the User Account page, click Delete User.
  4. Click Yes on the confirmation message to delete the record.


To Change a User's Password

  1. Click the Users tab.
  2. On the Users page, click Edit to the left of the user whose password needs changing.
  3. On the User Account page, click Reset Password.
  4. The system then sends a password reset email to the user's current email address and takes you back to the Users page. 

Managing Locations

Once cameras are set up by Flonomics, you can manage them from the Locations tab under the Administration page.

  1. Click the Locations tab to open the Locations page, where all your camera locations are listed. 
  2. Click Edit to the left of the location to be edited.
  3. On the Edit Location page, make your changes to the record, then click Save.


Setting Up an Outage Notification

To keep yourself notified when a camera goes offline for some reason, you can set up an outage notification under the Notifications tab on the Administration page.

  1. Click the Notifications tab to open the Outage Notifications page. 
  2. Select the number of hours for the system to trigger a notification, e.g. to send a notification every three hours from the time the outage occurred, select 3 hours from the list.
  3. Select the number of times a notification will be triggered, e.g. 10 times. This instructs the system to send a notification 10 times. 
  4. Enter the email address to which the notification will be sent.
  5. Click Save.

Uploading Data via Email

Data can be uploaded to your Flonomics account by sending an email to the designated email address for your account, which can be found under the Settings tab on the Administration page.

  1. Click the Settings tab to open the Data Upload page.
  2. Either take note of the email address or click the email address to open your mail client.
  3. Attach a CSV file with your data to the email, then click Send.

    IMPORTANT! The body of your email should not contain any other content, including a signature.